1.These Terms

1.1 These terms and conditions govern the provision of our services to you, which may include courses, resources, and digital content.

1.2 Please read these terms carefully before signing up for our courses. They explain who we are, how we will provide services to you, how you and we can modify or terminate the contract, how to address any issues, and other important information. These terms should be read in conjunction with our Privacy and Cookies Policy and our Acceptable Use Policy.

2.Information About Us and How to Contact Us

2.1 The Shakti Method is owned and operated by Bansi Ashwin Patel, a sole proprietor based in Nashik, India, who manages the business remotely.

2.2 You can contact us by emailing shebreaksfree@gmail.com. Our office hours are 11:30 am to 6:30 pm (IST) Monday to Friday, excluding Bank/Public holidays.

2.3 If we need to contact you, we will do so by writing to the email address you provided in your order.

2.4 By purchasing a course, you confirm that you are over the age of 18. Purchases for students under 18 must be made by a parent/guardian or school, and both you and the student will be bound by these terms.

2.5 Definitions:

• “Purchase” means purchasing a course with us.
• “Course Materials” refers to materials related to any course.
• “Services” encompasses all courses we offer.
• “Website” means www.theshaktimethod.com
• “Writing” includes emails. When we use the terms “writing” or “written,” this includes emails.

3.Our Contract With You

3.1 A contract will be formed when we email you a confirmation of your enrollment.

3.2 If we cannot accept your purchase, we will inform you and will not charge you. This may occur if the service is unavailable, has changed, or if there is an error in the price or description.

4.Our Services

4.1 Courses – General:

4.1.1 All courses and content will be as described on our website.

4.1.2 Course materials will be provided as digital content only.

4.1.3 We have a zero-tolerance policy towards inappropriate behavior, including abusive or violent actions, and dishonesty. We may refuse to supply services to anyone whose behavior breaches this agreement, without liability or obligation to refund.

4.1.4 You are responsible for ensuring the course materials meet your needs. We do not guarantee specific results or qualifications from using the course materials unless stated otherwise on our website.

4.1.5 You agree to maintain confidentiality and practice coaching responsibly according to the International Coach Federation’s Code of Ethics.

4.2 Courses – Module-Based:

4.2.1 All terms in Clause 4.1 apply.

4.2.2 We may end the contract if you fail to attend courses or do not fully utilize the online resources required for private study.

4.3 Digital Content and Online Courses:

4.3.1 You should verify that the course you book meets your needs. We do not guarantee specific results or qualifications from the course materials unless otherwise stated.

4.3.2 Courses will be available for streaming/download upon receipt of your order, unless stated otherwise.

4.3.3 You must not allow third parties to use your account or computing equipment to access the digital content.

4.3.4 You may print course materials only for personal use and must not sell, license, or transfer them without our written consent.

5.Your Rights to Make Changes

To request changes to a purchase, contact us. If changes are possible, we will inform you of any adjustments to price, timing, or other relevant details and ask for your confirmation. If changes are not feasible or are unacceptable, refer to Clause 8 – Your Rights to End the Contract.

6.Our Rights to Make Changes

We may make changes:

(a) To comply with legal or regulatory requirements, including data protection laws and guidelines from external bodies like the International Coaching Federation.

(b) To make minor technical adjustments or improvements that do not affect your use of the services.

(c) To adjust coaching session times.

(d) To change the personnel involved in the program.

6.2 Significant Changes:

6.2.1 We may make changes to reflect new qualification requirements or service changes due to the updates in Clause 6.1 (a).

6.3 Updates to Digital Content:

We may update digital content to match the description provided at the time of purchase.

6.4 We reserve the right to add new content or trainings to our programs and to grant access to future materials at our sole discretion.

7.Providing the Services

7.1 Digital content and online courses will be available as stated on the website.

7.2 We are not responsible for delays caused by events outside our control. We will notify you as soon as possible and take steps to minimize the delay.

7.3 Reasons We May Suspend Services:

(a) To address technical issues or make minor adjustments.

(b) To update services to comply with legal requirements.

(c) To make changes to the services as outlined in Clause 6.

7.4 You have 14 days from receiving our confirmation email to cancel your order for digital content, unless you start downloading or streaming immediately. If digital content is delivered immediately and you agreed to this at the time of purchase, you will not have the right to cancel.

8.Your Rights to End the Contract

8.1 We may terminate the contract if you breach these terms.

8.2 We may withdraw our services and will notify you at least 10 working days in advance. We will refund any pre-paid amounts for services not yet provided.

9.If There Is a Problem

9.1 To address questions or complaints, email us at shebreaksfree@gmail.com.
Our office hours are 11:30 am to 6:30 pm (IST) Monday to Friday, excluding Bank/Public holidays.

10.Price and Payment

10.1 The price will be as indicated on the payment pages when you sign up. We take care to ensure pricing accuracy.

10.2 Errors in Pricing:

If we overcharge you, we will refund the difference. If we undercharge, we will contact you for instructions before processing your booking. We may end the contract and refund payments if pricing errors are obvious.

10.3 Payment Terms:

All programs must be paid in full at the time of signup using the payment methods stated on our website.

11.Our Responsibility for Loss or Damage

11.1 We are responsible for foreseeable loss or damage resulting from our breach of contract or failure to use reasonable care, but not for unforeseeable loss.

11.2 We do not exclude or limit liability where it would be unlawful to do so, including liability for death, personal injury, fraud, or breach of legal rights.

11.3 We will repair or compensate for damage to your device caused by our failure to use reasonable care, except if you failed to follow our advice or installation instructions.

11.4 We are not liable for business losses; our services are for domestic and private use only.

12.How We May Use Your Personal Information

Your personal information will be used solely for providing and improving our services, and we are committed to maintaining its confidentiality and privacy:

(a) To supply our services;

(b) To process your payment;

(c) If agreed during booking, to inform you about similar services or products, with the option to opt out at any time.

13.How You May Use Material on Our Site

We own or license all intellectual property rights on our site. Materials are protected by copyright. You may print or download pages for personal use and share within your organization. You must not modify or use the content for commercial purposes without our permission.

If you breach these terms, your right to use our site will end, and you must return or destroy any copies of the materials.

14.Other Important Terms

14.1 Special offers or discounts can be withdrawn at any time without notice.

14.2 You may only transfer your rights or obligations under these terms with our written consent. Courses can only be attended by the person who signed up.

14.3 This contract is between you and us. No other person has rights to enforce its terms.

14.4 If any part of this contract is found illegal, the remaining terms will remain in force.

14.5 This contract is governed by Indian law, and you may bring legal proceedings in Indian courts.

14.6 Alternative Dispute Resolution (ADR):

ADR is available as a process for resolving disputes without going to court. While we are not members of an ADR organization, we may, at our discretion, choose whether to participate in ADR if a complaint arises.